Need help?
Frequently Asked Questions
Order
We currently ship across India. International shipping will be available soon.
Orders are typically processed within 5-7 business days. Delivery usually takes an additional 3–10 business days, depending on your location. You'll receive tracking details once your order ships.
No. We currently accept prepaid orders only.
We accept UPI, debit and credit cards, net banking, and supported digital wallets.
If your order hasn't been dispatched, contact us as soon as possible, and we'll do our best to update your shipping details.
For hygiene and safety reasons, we cannot accept returns on opened fragrance products.
Please email care@septfragrances.com within 24 hours of delivery with your order number, photographs of the product, and, if available, an unboxing video. We'll review the issue and arrange a replacement or refund where appropriate.
Only one promotional code can be used per order unless otherwise stated.
Product
Every Sept fragrance is made in France by independent perfumers and best-in-class manufacturers.
Yes. Every Sept fragrance is vegan and cruelty-free.
Our fragrances are formulated without phthalates, parabens, sulfates, hexanes, or artificial dyes.
Yes. Every Sept fragrance is designed to be worn by anyone. We believe fragrance should be chosen by preference.
Absolutely. Each fragrance is designed to stand on its own, but many customers enjoy layering them to create something more personal.
Yes. Fragrance unfolds in stages as it interacts with your skin. The opening notes appear first, followed by the heart, before settling into the lasting base notes over several hours.
Our fragrances are Eau de Parfum concentrations and are designed for all-day wear. Most people experience 6–10 hours of longevity, although this varies depending on skin chemistry, climate, and application.
Skin chemistry, climate, humidity, and even your daily skincare routine can affect how a fragrance develops and how long it lasts.
For the best performance, spray onto pulse points such as the wrists, neck, and behind the ears. Avoid rubbing the fragrance into your skin after application, as this can affect how it develops.
Our fragrances are available in 50ml Eau de Parfum bottles and in 2ml samples. Additional sizes will be introduced in the future.
Like fine wine, fragrance naturally evolves. When stored correctly, it remains at its best for years while retaining its intended character.
Still Need Help?
Email: care@septfragrances.com
Monday–Friday, 10:00 AM–6:00 PM IST.